Answers

Frequently asked questions

Answers to the most important questions about our vehicles and services.

Browse all questions by topic

Choose a topic or browse all the answers about buying, selling, EU imports and pre-registered vehicles.

What types of vehicles does Kraska Automobile offer?

At Kraska Automobile, you’ll find a wide selection: from attractive EU imports and exclusive sports cars to practical everyday vehicles, pre-registered cars and carefully inspected used cars. Our aim is to offer every customer a vehicle of the highest quality, tailored to their individual needs and requirements.

Can I finance or lease a vehicle through Kraska Automobile?

Yes, we offer personalised finance and leasing options tailored to your needs and budget. We’ll compare the options to find the one that suits you best, and work with lenders such as Creditplus, BDK and Bank 11.

What is an EU import, and what are the benefits for me as a customer?

EU imports are vehicles produced in an EU country for its domestic market and then imported into Germany. They are often significantly less expensive than locally sourced models, while offering the same quality and equipment.

What does “pre-registered” mean?

A pre-registered car has been registered to the dealer for a very short period, often just a few days. The vehicle is virtually new, but its registration means it comes at a significantly lower price.

Can I trade in my old car?

We offer a fair solution for your current vehicle. We assess its realistic value in advance using a DAT market value analysis and make you an attractive offer. Trading in your car is straightforward.

Are the vehicles available immediately?

Most of our vehicles are available immediately and are clearly marked in our stock. If a model is held at one of our off-site storage locations, we will arrange its transfer to our premises promptly. Individual new-car orders are also available, of course; availability depends on the manufacturer's delivery times.

Can you also help me with registration?

If you wish, we can take care of the entire registration process for you. In our region, our own team handles this on site. Across Germany, we work with the renowned registration service provider Kroschke. That means you can collect your vehicle from us already registered and ready to go—with no hassle for you.

Can I take a test drive?

Yes—experience your chosen vehicle up close. We will be happy to arrange a personal appointment for a test drive, giving you plenty of time to get a feel for it. Our exclusive supercars are, of course, available for viewing and detailed consultation. For selected models, test drives can also be arranged by special agreement.

Why is a COC (or equivalent documentation) so important?

A verifiable certificate of conformity is essential for first registration in Germany. The COC or the corresponding manufacturer documentation confirms that the vehicle meets the relevant EU requirements. Registration is generally not possible without these documents.

How do price advantages arise—and what role does VAT play?

Price advantages often arise from differences in manufacturer pricing and market conditions in other EU countries. You buy directly from Kraska Automobile—simply and with no fuss. We explain the entire process clearly and guide you through every step.

Does the manufacturer's warranty apply to EU import vehicles?

In most cases, yes, as the manufacturer's warranty for EU vehicles is valid throughout the EU. The duration, coverage and any conditions depend on the make and model.

Why is the dealer listed as the first registered keeper on the documents for a vehicle with temporary registration?

With temporary registration, the vehicle is briefly registered by the dealer. This is why the dealer appears as the first registered keeper. For many buyers, this is simply a matter of transparency—it does not affect the vehicle's actual quality.

Is a vehicle with temporary registration still considered a new car?

Often, yes: with very low mileage and only a short period since registration, the vehicle remains close to new-car status, both legally and in practice. Please refer to the vehicle listing and its documentation for details.

When does the manufacturer's warranty begin for a vehicle with temporary registration?

The warranty begins with the first registration, including the brief period of registration by the dealer. The remaining warranty period is therefore an important purchase consideration and will be covered during your consultation.

Why are vehicles with temporary registration often cheaper?

Because the vehicle has already been formally registered and may therefore be valued differently in the market. The exact price depends on the market, specification and availability.

How does an order or reservation work?

We will go through the configuration, delivery time, documents and process together. From placing your order to handover, you can rely on us as your trusted point of contact.

What documents do I need to bring to my appointment in Germaringen?

Please bring the vehicle registration certificate (Part I), a valid ID card, the service booklet and any keys you have. If you are arranging finance or leasing, the relevant contract documents are helpful. We will provide a specific checklist before your appointment if needed.

How quickly will I receive my money?

Once we have reached a binding agreement and the vehicle has been handed over, payment will be made by instant bank transfer or—depending on what we have agreed—within 24 hours. The exact timing will be specified in the offer.

Can I sell a vehicle that is still under finance?

Yes, in many cases. It depends on the outstanding balance, the bank or leasing provider, and the documents available. We will clarify the process with you and help coordinate everything.

How is the purchase price for my vehicle determined?

We base our assessment on the details you provide, a DAT valuation and current market data. Once you contact us, a member of our team will get in touch personally with an initial estimate. We will confirm the final price after inspecting the vehicle on site—clearly explained and with no hidden deductions.

Does Kraska Automobile take care of cancelling the vehicle's registration?

Yes. If you wish, we can cancel the registration for you as soon as we take over the vehicle. There's nothing else you need to do, and you will receive confirmation.

Does the vehicle need to be registered?

No, we can also value and buy vehicles that are no longer registered. If needed, we use trade plates for test drives.

How long does an on-site valuation take?

Usually one hour. The technical inspection is carried out efficiently and transparently, and you are welcome to stay with us while it takes place.

Will Kraska Automobile buy my car even if I'm not buying a new one?

Yes. We offer both outright purchases and part-exchanges. Either option is available, with no obligation to buy a new vehicle.

Can my vehicle be collected?

In many cases, yes. If the vehicle is not roadworthy or you are unable to travel to Germaringen, we will find a suitable solution.

What does “inspected used car” mean at Kraska?

Every vehicle goes through a defined quality process: an initial inspection, a technical assessment, any necessary repairs, preparation and documentation. You can see what we have inspected and done—not just a marketing claim.

What warranty do I get with my used car?

Our vehicles typically come with at least one year of used-car warranty. Longer terms may be available depending on the vehicle and finance plan. During your consultation, we will explain your options clearly—with no small-print surprises.

Can I part-exchange my current car?

Yes. We will value your vehicle fairly, including with a market-based DAT analysis, and take its value into account when you make your purchase. This makes changing cars clear and straightforward.

How does finance or leasing work for a used car?

We will advise you on suitable options and work with established partner banks. Our aim is to find a solution tailored to your circumstances, with no hidden costs.

Can I get advice by video or view the vehicle virtually?

Yes. Our sales team can advise you by video if you wish. On request, we can create a personalised video of the vehicle so you can conveniently assess its specification and condition on screen.

Can you take care of registration and the paperwork?

We offer a vehicle registration service and can take care of the official paperwork required for delivery if you wish—so you can focus on your new vehicle.

Still have questions?

Couldn't find the answer to your question?

Call or message us—we'll get back to you personally, usually the same day.